SRP Shelter Returns

SRP Shelter, Superior's industry-leading shelter line, designs and manufactures metal shelters and pavilions, bus stop and mini-shelters, gazebos, pergolas, and trellises. Landscape structures like these provide outdoor environments with a modern touch of elegance and visual appeal, which allows guests to feel connected with the space.

There is a high degree of customization with our shelter line of products. Due to this fact, we have put into practice this return policy. Should you wish to return any of our products, you must first contact our Shelter Customer Care group at (866) 423.3343 and request a Return Merchandise Authorization (RMA) for approval. Products for return will not be accepted without this authorization. SRP Shelter is not responsible for costs incurred for shipping any unauthorized item. These shipping costs will be the sole responsibility of the customer.

Any returned items must be in original packaging, in new condition, and must also include any necessary manufacturer and installation guides if they were originally delivered with the product.

Please refer to our Complete Return Policy here.